Take Control of Your Collections. Increase Recoveries.
Automate recovery tasks, engage customers, track performance and maximize cash flow with ZameenCRM Recovery Team Management.
AI-Powered
Recovery Team Task
Recovery Team Task
Management Platform
Automate follow-ups, engage customers, reduce delinquencies and maximize collections with intelligent recovery workflows.
Outstanding Receivables
📊
PKR 2.4B
▲ 12% vs last month
Overdue Accounts
📑
4,580
▲ 8% vs last month
High Risk Customers
🚨
218
▲ 15% vs last month
Collections This Month
💰
PKR 485M
▲ 18% vs last month
Recovery Rate
94%
▲ 6% vs last month
Calls Made Today
2,450
▲ 20% vs yesterday
Promise To Pay
640
▲ 10% vs last month
Robo Calls Sent
8,250
▲ 32% vs last month
Overdue Aging Analysis
0-30 Days
42%
31-60 Days
28%
61-90 Days
18%
90+ Days
12%
Recovery Trend (This Month)
Week 1
Week 2
Week 3
Week 4
Top Recovery Officers
1
PKR 18.5M (94%)
AR
Ali Raza
2
PKR 15.2M (91%)
FA
Farhan Ahmed
3
PKR 12.8M (88%)
SU
Sana Ullah
4
PKR 11.3M (85%)
IK
Imran Khan
5
PKR 9.6M (82%)
HS
Hassan Shah
Automated
Recovery Tasks
Recovery Tasks
Rule Engine
Workflows
Workflows
Call Center
Integration
Integration
Robo Calls &
SMS
SMS
Case & Follow-up
Management
Management
Escalations &
Alerts
Alerts
AI Recovery
Assistant
Assistant
Analytics &
Dashboards
Dashboards
Intelligent Recovery Workflow
Every overdue installment automatically triggers tasks and follow-ups until recovery.
Installment
Due
Due
➔
Auto Task
Created
Created
➔
Call / SMS /
Robo Call
Robo Call
➔
Follow-up
& Negotiation
& Negotiation
➔
Payment
Received
Received
➔
Case
Closed
Closed
Ask Zameen AI Assistant
Show high risk customers
218 High Risk Customers Found
- Total Outstanding: PKR 156M
- 42 accounts > 90 days overdue
- 76 accounts showing irregular pattern
Recommendation: Increase follow-ups and start robo call campaign.
Mobile Apps for Field & Call Center Operations
Empower your team with dedicated mobile apps to work smarter in the field and on the phones.
Recovery Officer App
Manage cases, follow-ups and collections
Call Center App
Make calls, log conversations, set reminders
Robo Call & SMS App
Run campaigns and monitor responses
Manager App
Track performance and approve settlements
My Cases35
Follow-ups18
Today Coll.125K
Visits7
Overdue Cases
CMS-1215
15 days
85K
15 days
CMS-1246
30 days
65K
30 days
Active Calls
Raza Ali
+92 300 123...
✕
✓
Queue (12)
Ahmed KhanWait
Usman SaleemWait
Farhan AliWait
Campaign
30 Days Overdue
Active
8.2K
Total
Total
6.1K
Conn.
Conn.
1.8K
Int.
Int.
Recent Activity
Today1,250 Sent
Yest.1,180 Sent
Performance
94%
Target
Collections
PKR 8.5M
Top Officers
1. Ali Raza94%
2. Farhan A.91%
3. Imran K.88%
Recovery Intelligence & Analytics
Monitor performance, predict recoveries and identify risks with real-time insights.
AI Prediction
Expected Collection (Next 30 Days)
PKR 145 Million
Collection Likelihood
89%
Overdue Aging (By Amount)
PKR
2.4B
0 - 30 Days
PKR 850M (35%)
31 - 60 Days
PKR 620M (26%)
61 - 90 Days
PKR 480M (20%)
90+ Days
PKR 450M (19%)
Top 10 Defaulters
Customer
Outstanding
1. Naveed Ahmed
PKR 2,450,000
2. M. Usman
PKR 1,875,000
3. Saad Khan
PKR 1,650,000
4. Ahmed Raza
PKR 1,480,000
5. Kamran Ali
PKR 1,250,000
View All →
Recovery Trend
PKR (M)
60M
45M
30M
15M
0
100%
75%
50%
25%
0%
Jan
Feb
Mar
Apr
May
Jun
Collections
Recovery Rate
Case Status
Total
5,248
Open
28%
In-Progress
32%
Follow-up
18%
Escalated
9%
Closed
13%
Recovery Process Flow
Identify Overdue
Create Task
Call / SMS / Robo Call
Follow-up Actions
Collect Payment
Close Case
Why ZameenCRM?
Automated tasks & reminders
Never miss any follow-up
Reduce delinquency
Improve cash flow and recovery rate
360° customer view
Complete history at your fingertips
AI-powered insights
Predict, prioritize and perform better