Property Services
- Property Transfer
- Ownership Change
- Plot Demarcation
- Possession Request
- File Verification
- Allotment Correction
One Window Operations Management
One Place For Every Customer Request, Transfer, Approval & Service
Centralize customer inquiries, property services, NOCs, transfers, allotments, demarcation, complaints, documentation and approvals through a single intelligent service platform.
One Window Operations Dashboard
Good Morning, Admin 👋
This Month
Open Requests
1,24512% vs yesterdayPending Transfers
958% vs yesterdayNOC Requests
325% vs yesterdayResolved Today
18218% vs yesterdaySLA Compliance
97%3% vs yesterdayCustomer Satisfaction
94%4% vs yesterdayPending Approvals
656% vs yesterdayEscalated Cases
4211% vs yesterdayRequest Overview
Open1,245 (48%)
In Progress625 (24%)
Pending Approval365 (14%)
Resolved1,250 (14%)
Requests Trend
This Month01 May08 May15 May22 May29 May
Query Management
Walk-in Operations
Ticket Management
Job & Task Creation
Multi-Channel Capture
Departmental Workflow
Document Collection
Approval Workflows
SLA Monitoring
Escalations & Alerts
Customer Feedback
Service Analytics
Audit Trails
AI Intelligence
Customer One Window Mobile App
Everything Your Customer Needs In One Mobile App
Empower your customers to raise requests, track status, make payments, download documents, view statements and stay updated – anytime, anywhere.
Dashboard
Welcome, Ahmed Ali
My Requests12
Active Cases4
Notifications18
Documents28
Outstanding Balance
PKR 2,50,000Pay Now
New Request
Select Service
Transfer Request
NOC Request
Demarcation Request
Possession Request
Statement Request
Complaint Registration
Information Request
Request Tracking
Request ID TR-1254
Customer ServiceCompleted
Finance VerificationCompleted
DocumentationCompleted
Management ApprovalCompleted
HandoverIn Progress
80% Complete
Documents
My Documents
Shared
NOC Documents5 files
Transfer Documents3 files
Agreements4 files
Payment Receipts10 files
Allotment Letters2 files
Notifications
All ▾
Transfer ApprovedYour transfer request TR-1254 has been approved.
NOC Ready for DownloadYour NOC is ready.
New AnnouncementEid Holidays Schedule.
Payment ReminderInstallment due on 15 May.
Complete Service Catalog
Documentation Services
- NOC Request
- Agreements & Copies
- Ownership Records
- Statements
- Duplicate Documents
- Transfer Documents
Financial Services
- Customer Ledger
- Outstanding Statement
- Installment Revision
- Refund Request
- Payment Adjustment
- Payment Plan Change
Customer Services
- Profile Update
- Nominee Update
- CNIC Update
- Information Request
- Complaint Registration
- General Inquiry
Other Services
- Buyback Request
- Resale Request
- Membership Request
- Investor Query
- Utility Connection
- Custom Requests
How It Works
Intelligent Workflow Automation
Every request is automatically converted into jobs and tasks, assigned to relevant departments and tracked until completion.
Learn More
1
Customer Request
2
Ticket Generated
3
Job Created & Categorized
4
Department Assignment
5
Tasks & Approvals
6
Completed & Feedback
Service Analytics
Open Requests
1,24512%Resolved This Month
8,45010%Avg. Resolution Time
18 hrs6%SLA Compliance
97%3%Customer Satisfaction
94%4%Escalated Cases
428%AI Service Copilot
Show pending transfer requests
Which department has highest workload?
95 transfer requests are pending approval.
Finance Department has highest workload with 256 pending tasks.