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ZameenCRM

SMART CITY ERP & COMMUNITY MANAGEMENT

Build Smarter Cities.
Deliver Better Lives.

Manage residents, properties, utilities, services and infrastructure from one unified platform with complete visibility, automation and real-time intelligence.

Digital
Residents
Smart
Utilities
Connected
Community
Efficient
Operations
Smart City Command Center
May 12, 2026
Total Residents 250,000+ ↑ 12.5%
Properties 85,000 ↑ 8.3%
Occupancy Rate 91% ↑ 4.7%
Collection Rate 94% ↑ 6.2%
Monthly Collections
PKR 850M
↑ 15.6% vs last month
Jan
Feb
Mar
Apr
May
Service Requests
8,450
↓ 3.4% vs last month
Open 425
In Progress 1,250
Resolved 6,775
Utility Billing
PKR 920M
This Month
  • 💧 Water PKR 280M
  • ⚡ Electricity PKR 420M
  • 🔥 Gas PKR 150M
  • 🌐 Others PKR 70M
Live Alerts & Notifications
🚨
High Due Amount Sector B-17 PKR 12.5M
💧
Water Leakage Sector C-12 Reported
💡
Street Light Fault Sector D-8 125 Lights
🗑️
Solid Waste Issue Sector A-6 In Progress
Real-time Analytics
AI Powered Insights
Mobile Super App
Secure & Compliant
300+ Reports &
Dashboards

Complete Smart City Management

Everything you need to manage residents, properties, utilities and city operations efficiently.

Resident Management

  • Digital Resident Profiles
  • Family & Tenant Management
  • Vehicle & Visitor Management
  • Resident Directory
  • Mobile Resident App

Property Management

  • Property Registry
  • Ownership Records
  • Floor & Unit Management
  • Lease & Occupancy Tracking
  • Property Documents

Utility Billing

  • Water, Electricity, Gas Billing
  • Maintenance Charges
  • Automated Meter Reading
  • Online Payments
  • Collection & Aging Reports

Service Requests

  • Complaint Management
  • Help Desk & Ticketing
  • Maintenance Requests
  • SLA & Escalation Management
  • Feedback & Ratings

Community Engagement

  • Announcements & Notices
  • Events & Surveys
  • Community Groups
  • Emergency Alerts
  • Two-way Communication

Smart Operations

  • Asset & Infrastructure Mgmt.
  • Facility Management
  • Work Orders & Scheduling
  • Inspection & Audits
  • IoT & Smart Devices Integration

NOC & One Window Services

  • NOC Requests & Issuance
  • Transfer & Ownership
  • Building Plan Approvals
  • Service Applications
  • Workflow & Approvals

Finance & Collections

  • Revenue Management
  • Receivables & Collections
  • Expenses & Payables
  • Budgeting & Forecasting
  • Financial Reporting

Security & Compliance

  • Role-based Access Control
  • Audit Trails
  • Compliance Management
  • Data Security
  • Regulatory Reporting

Analytics & Intelligence

  • Executive Dashboards
  • Real-time KPIs
  • AI Forecasting
  • Predictive Analytics
  • 300+ Reports

Mobile Super App for Residents

Empower residents with self-service access to bills, requests, documents and community updates anytime, anywhere.

Good Morning Ali Raza
My Bills PKR 12,450 Due on 20 May
Service Requests 2 Open Requests
💳
Pay Bill
📋
Requests
👥
Visitors
📢
Notices
📁
Documents
🚗
Vehicles
📅
Events
⁝⁝
More
Recent Notices View All
Water Supply Maintenance 14 May 2026
← My Bills
💧
Water BillDue on 20 May
PKR 2,450
⚡
Electricity BillDue on 20 May
PKR 6,250
🏗️
MaintenanceDue on 20 May
PKR 3,750
Pay All

AI City Assistant

Get instant answers and insights with our AI-powered assistant.

Show me pending service requests in Sector B-17
🤖
Here are the pending requests in Sector B-17
Street Light Fault 25
Water Leakage 12
Garbage Collection 8
Road Maintenance 5
Total 50
250K+ Residents
85K+ Properties
94% Collection Rate
8.5K+ Service Requests/Month
300+ Reports
99.9% System Uptime

Ready to build smarter communities?

Centralize operations, automate workflows, track performance and keep your customers happy with ZameenCRM One Window Operations Management.