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ZameenCRM

Resident App & Building Service Management

Smarter Community.
Happier Residents.

Digitize service requests, complaints, maintenance, billing, announcements and communication through our powerful mobile apps and web portal.

Faster Complaint Resolution
Technician GPS Tracking
Real-time Tracking
Community Communication
Online Payments
Higher Resident Satisfaction
Building Service Dashboard
18,500Active Residents
486Open Requests
245Resolved Today
185Technicians
94%Satisfaction Rate
Requests Overview
486Requests
Open486
In Progress152
On Hold28
Resolved4,980
Recent Requests
Water Leakage in KitchenApt 1204, Tower A
In-Progress
Lift Not WorkingTower B
Open
Electrical IssueApt 803, Tower A
Resolved
AC Not CoolingApt 1502, Tower C
In-Progress
Billing Overview
PKR 68.5M Total Due Amount
Collection Rate
94% This Month
Technician Performance
96% On-time Completion
9:41
Welcome Back,Ahmed Ali
Service Requests
Complaints
Payments
Documents
Announcements
My Properties
Outstanding Amount
PKR 12,450Pay Now
Home Requests Payments More

Our Mobile Apps

Dedicated apps for every stakeholder in your community

Resident App

Residents can raise requests, view billing, download documents, make payments and stay updated.

My Dashboard
Outstanding Amount
PKR 12,450
Pay Now
Amenities
Community
Bookings
Services
Learn More

Technician App

Technicians get assigned tasks, navigate with GPS, update status and complete jobs on the go.

My Tasks
In-Progress
Water Leakage
Apt 1004, Tower A
Lift Not Working
Tower B
Electrical Issue
Apt 802, Tower A
Start Job
Learn More

Service Center App

Service center teams manage requests, assign technicians, track SLAs and ensure fast resolution.

All Requests
All
Open
In Progress
Water Leakage
Apt 1004, Tower A
AC Not Cooling
Apt 1002, Tower C
Parking Issue
Ground Floor
Door Lock Problem
Apt 402, Tower B
Learn More

Management Portal

Admins and managers get complete visibility through advanced dashboards, reports and analytics.

Learn More

How It Works

1 Request Resident raises a request
2 Assign Service center assigns technician
3 On The Way Technician navigates & travels
4 Resolve Job completed with updates
5 Feedback Resident gives feedback

Key Features

Service Requests
Technician GPS Tracking
Complaint Management
Community Announcements
Online Payments
Visitor Management
Billing & Statements
Notifications & Alerts
Document Access
Profile Management
Multiple Property Registration
Feedback & Ratings

Stay Updated

Get real-time announcements and important alerts.

Water Supply MaintenanceNotice

Water supply will be suspended in Block B on 15 Aug, 10:00 PM to 16 Aug, 6:00 AM.

10 mins ago
Elevator ServicingNotice

Lift B-2 in Tower A will be under maintenance on 17 Aug, 9:00 AM to 2:00 PM.

1 hour ago
Community MeetupEvent

Join the resident meetup this Saturday at 6:00 PM in the Community Hall, Block A.

3 hours ago
Visitor Gate TimingUpdate

Visitor entry gates will close at 11:00 PM starting next week, effective from Monday.

Yesterday

Service & Analytics Overview

Real-time insights for better decisions

Requests by Category

Maintenance45%
Facility25%
Utilities20%
Others10%

SLA Compliance

96%
On-time Resolution

Top Performing Technicians

AH
Ali Hassan
98%
UK
Usman Khan
96%
BA
Bilal Ahmed
94%

Monthly Collections

PKR 68.5M +16% vs last month

Customer Satisfaction

4.8/5
★★★★★
Based on 2,845 feedbacks

AI Service Assistant

Ask anything about your services, payments, or community.

Show my recent complaints
You have 2 recent complaints
• Water Leakage (In Progress)
• Parking Issue (Resolved)

Why Residents Love ZameenCRM

Easy to Use

Simple and intuitive mobile experience

Save Time

Quick resolution and real-time tracking

Transparent

Clear information & billing transparency

Ready to Transform Your Community Experience?

Digitize operations, improve service quality and increase resident satisfaction.

Book Free Demo
or Call Us: 03XX - XXXXXXX